Role: Office Manager
Employer: CRA Global Development

Profile Summary:
Serina is an accomplished professional with extensive experience in procurement, supply chain management, and administrative leadership. With a strong academic background in business administration, supply chain, and marketing, she brings a wealth of expertise to her role as Office Manager at CRA Global Development. Her career spans over a decade of progressive roles in tactical sourcing, logistics, inventory management, and procurement, where she has demonstrated exceptional capabilities in vendor management, negotiation, and process optimization.

Educational Background:

• Bachelor of Business Administration – University of KwaZulu-Natal
  • Courses/Majors: Corporate Strategy, Project Management, Entrepreneurship & Leadership, Ethics, Logistics.
• Postgraduate Diploma in Supply Chain & Marketing (Honours Level) – University of KwaZulu-Natal (2015)
• Diploma in Procurement and Supply Chain (Level 4) – Chartered Institution of Procurement and Supply (CIPS) (2017)

Professional Experience:

1. CRA Global Development (2024 – Present)
   Office Manager
   • Oversees administrative operations and supports strategic projects within CRA Global Development.
   • Applies expertise in procurement, contracts, and tender bids.
2. Metso Tactical Sourcing Specialist (2019 – 2024)
   • Managed sourcing processes, vendor relationships, and compliance with ISO procedures and safety policies.
   • Conducted strategic sourcing, contract formulation, and vendor performance management.
   • Optimized SAP processes, including master data updates, purchase information records, and vendor management.
   • Delivered cost savings through effective negotiation and benchmarking.
   • Trained interns on processes and procedures to ensure smooth team operations.
3. MTN Group (Various Roles, 2015 – 2018)
   • Administrator: Inventory and Logistics Management (2015 – 2018)
     • Managed inventory classification, stock transfers, and reconciliations.
     • Conducted inventory planning and optimized order processes.
   • Secondment: Procurement Specialist (2017)
     • Assisted with tender processes, supplier relationships, and procurement strategies.
   • Administrator: Accounts Payables (2018)
     • Processed invoices, monitored reconciliations, and ensured compliance with financial turnaround times and KPIs.

Key Skills and Expertise:

• Procurement and supply chain management.
• Vendor performance management and contract negotiations.
• Advanced proficiency in SAP, Oracle, and Excel.
• Strategic sourcing, tender processes, and financial reconciliations.
• Project management and operational efficiency.

Languages:

• English: Fluent

Achievements:

• Successfully managed procurement and supply chain operations for large-scale projects.
• Developed and maintained efficient SAP and Oracle-based systems for data and vendor management.
• Consistently delivered cost savings through strategic vendor negotiations and pricing analysis.

Serina’s dedication to operational excellence, combined with her expertise in procurement and supply chain management, makes her a key contributor to CRA Global Development’s success. Her ability to streamline processes and build strong vendor relationships ensures the efficient execution of projects and organizational goals.